LEGAL RIGHT OF WITHDRAWAL

Unless one of the exceptions listed below applies, you can withdraw from your order without giving any reason within 14 days from the day on which you, or a third party designated by you (other than the carrier), takes physical possession of the purchased goods (or the last good, lot, or piece if the contract involves delivery of several goods or several lots or pieces delivered separately) or from the day on which you concluded the contract for service provisions.

You must notify us (AirGearPro Fzco) of your decision to withdraw from your order. You can submit your request by email to support@airgearpro.com.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the 14-day period has expired and to return your product following the instructions we provide.

For further information on the scope, content, and instructions for exercising your right of withdrawal, please contact our customer service.

EFFECTS OF WITHDRAWAL

We will refund all payments we have received from you, including standard delivery charges (i.e., the cost of our least expensive delivery option) no later than 14 days from the day we receive your withdrawal request. We will use the same means of payment that you used for the original transaction, unless you expressly agree otherwise; in any case, you will not incur any fees as a result of the refund. We may withhold the refund until we have received the returned product(s), or until you have supplied evidence of having sent back the product(s), whichever is earliest. If the refund is made after the above-mentioned deadline, the amount due to you will automatically be increased.

Please note that you must return the product(s) following the instructions we provide no later than 14 days from the day on which you notified us of your decision to withdraw.

You will have to bear the direct cost of returning the product(s). You are only liable for any diminished value of the product(s) resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the product(s).

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

The right of withdrawal does not apply to:
– the delivery of products which are not suitable for return due to health protection or hygiene reasons if you have unsealed them after delivery or, once delivered, were inseparably mixed with other items;
– the delivery of sealed audio or sealed video recordings or sealed computer software if unsealed by you after delivery;
– the delivery of goods made to your specifications or clearly personalized;
– the supply of goods which may deteriorate or expire rapidly;
– the supply of services fully performed by AirGearPro for which you accepted at the time of the order that we begin the execution, and waived your right of withdrawal;
– the supply of newspapers, periodicals, or magazines with the exception of subscription contracts for such publications; and
– the supply of alcoholic beverages whose price agreed upon at the conclusion of the contract depends on fluctuations in the market beyond our control.

OUR 30-DAY RETURNS POLICY

Without prejudice to your statutory rights, AirGearPro offers the following returns policy:

All products from our site (www.airgearpro.com) can be returned within 30 days of receipt of the products if the products are complete and in a new and undamaged condition. For packaged data carriers in plastic or sealed (e.g., CDs, audio cassettes, VHS videos, DVDs, PC games, video games, and software, items from the Hygiene, Beauty, and Animal Health store), we will only accept them back if they are still in their plastic packaging or have not been unsealed. Products must be returned by contacting our customer service by email at support@airgearpro.com.

If you return a product(s) in accordance with our return policy, we will refund the price you paid but not the original delivery charges of your purchase. Similarly, the risks associated with transport and the return delivery charges will be your responsibility. Delivery and return charges are only refunded for clothing and shoes purchased on one of our sites. This returns policy does not affect your statutory rights, including your legal right of withdrawal described above.